Category Archives: Industry Standard

Product wrangling

I’m a morning person. Not that I greet the day by springing from bed singing songs with cartoon woodland animals like Snow White, all cheerful and such. But I am the morning person at a restaurant. I’ve always enjoyed being the first one in, greeted by a clean, cool, quiet commercial kitchen, with plenty of space and sparkling equipment to start the day’s prep.
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Family meal

Did you know that many professional cooks have poor eating habits? We taste dishes over and over all day while we tweak and verify for consistency. We nibble at our mise-en-place: a few roasted pine nuts here, a few slices of prosciutto there. A plastic tasting spoon shoved in your face with a “Taste this and tell me what you think!” when you have no idea what you’re tasting. Continue reading Family meal

What Happens When a Restaurant Closes?

We all know what happens when a restaurant is getting ready to open. Projected opening dates get pushed back due to construction or licensing/permit delays. There’s a predictable shuffle of executive chefs, sous chefs, line cooks, general managers, bartenders and servers culled from other establishments in town. There are lots of bills for interior decorating and the first flush of new stemware, china and flatware. Finally, when the liquor license is granted at last: a “soft opening” or friends and family night. Kudos all around. Back-slapping. Rounds of beer bought for new staff at a local bar.

But what happens when a restaurant closes?
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Navigating a Tasting Event and a Bit of Other Derby Advice

Derby Derby Derby Derby Derby! For those of us in the biz in Louisville, it’s New Year’s Eve plus the Fourth of July times Easter Brunch this week. At least it’s not Derbygeddon this year (Derbygeddon is the nickname given to the years in which Derby and Mother’s Day fall on the same weekend. Yikes!).
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It’s my party

My (long-suffering) fiancé, John, had a celebratory dinner with workmates scheduled last Saturday for 7 p.m. at a popular sushi-hibachi restaurant in Fern Creek. At 7:45, he texted me: Still waiting for a table.

Sure, it was Saturday night, and the place was packed, but that seemed a little bit too much of a delay. I replied: Lordy. Didn’t you have a res?
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It’s No Day for a Snow Day

It’s irresistible, isn’t it? The thought of an officially sanctioned day of playing hooky, all safe and warm with your kids and your dogs, snuggled up at home with a full pantry, three hundred cable channels and a bottle of wine for later. The oven’s cranking a pot roast and dough’s rising underneath a gingham tea towel in a ceramic bowl on the counter. It’s like a Norman Rockwell painting up in here!
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Industry Standard: Okay or Not?

Savvy restaurant patrons have heard of the practice of bringing your own bottle of wine to a restaurant and paying a “corkage” fee to have it poured and served for you and your guests. But some folks take things a hair too far in this area. Let’s play a game about dining out. A game I like to call “Okay or Not?”
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Is perception reality?

Sometimes perception is reality. If a group of diners comes into your restaurant and has to wait a bit longer to be seated than they’d like, they will often naturally exaggerate that wait time when they relate the experience to other people. Their “45-minute” wait for a table might in reality have been 20 minutes, but they will still stick to that 45-minute testimony. Once things have gone this far astray, all bets are off.
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