Less than two weeks ago, LEO Weekly staff writer Danielle Grady interviewed me for a piece about sick leave in the local hospitality industry. I was glad to help her because I was already writing a similar piece, but she got the assignment first, and it was an important subject. At that time, the buzz phrase going around was “if you feel sick, stay home”, and we discussed how that was really not workable for people who live paycheck to paycheck. It’s also frowned upon in kitchen culture – you come to work, no matter how shitty you feel, or leave your co-workers in a lurch.
That all seems rather quaint now. Continue reading Welcome home, Chickens
I know a lot of bartenders and servers. None of them go to work hoping to be able to deny service to a guest. And yet it happens frequently. It’s never good, and it’s never fun, but some occasional situations call for it. Continue reading To Serve or Not to Serve
A sous chef speaks to a server in a steamy kitchen. “Okay, that’s the special eighty-sixed. Eighty-sixed, you hear me? And if I get one more order for it, I’m gonna lose my -” (ticket printer chirrups) “OH MY GOD! Get me Lance right now!” Continue reading A Kitchen Conversation, Translated
Per my request, Santa brought me an Amazon Echo Dot for Christmas, pre-loaded with everyone’s favorite virtual assistant, Alexa.
This morning as I was settling in at my writing desk, I asked: “Alexa: how many days until the Kentucky Derby 2020?”
“2020 Kentucky Derby is in 128 days, on May 2, 2020,” she replied cheerfully.
“What is the date of Mother’s Day, 2020?” Continue reading Happy New Year, Alexa!
I recently stopped in on a Monday for breakfast at a diner near where I work. The place was busy, but not full. I wasn’t greeted, as I had been on each previous visit. Continue reading Two Tales of Heroism in Restaurant Service
The scenario: An alarm goes off in a dark bedroom. A lamp switches on. A man arises, dons a starched white chef jacket, places a coffee pod briefly in a shiny, complicated-looking appliance, and enjoys the beverage that emerges. Before leaving home, he grabs a hand-made shopping basket he picked up on his last trip to Guatemala, and says goodbye to his faithful dog. Continue reading That’s Showbiz, Folks!