By Robin Garr
If you felt a little annoyed about something going wrong during a recent restaurant dining experience and wanted to shout a complaint, you’re not alone. My recent 40-minute wait for a glass of water left me feeling crabby, for sure. Order one thing, get something different. Spotting wildlife on plates, tables, or buffets. And then there was my friend who got a mouthful of twist-tie in her fettuccine alfredo. Or another friend’s Band-aid on a breadstick. Ick. And so it goes.
Indeed, negative online reviews for U.S. businesses jumped by 3 percent between April 2022 and the end of the year, the industry journal Nation’s Restaurant News reported. Restaurants and bars saw the biggest upticks in negative reviews, followed by construction, education and hobbies and crafts. Continue reading Complaints: Who’s got ‘em? Just about everyone