A chef or kitchen manager has to juggle their many other daily tasks and also order fresh products and dry goods and front-of-the-house supplies. Sometimes deliveries don’t go as planned. Then it’s up to that person who’s in charge of ordering to call their purveyors and ask for corrections that will (hopefully) arrive in time to make service happen successfully. Continue reading The Highwire of Ordering
Do you have a relative or close friend who works in a restaurant? Have you ever looked closely at their hands and forearms? Continue reading The Hands of a Cook
I was having a bad day. My fiancé was in the hospital with what turned out to be a minor medical problem, but it was still stressful, as all hospital interactions inevitably are. A friend pretty much insisted on taking me to breakfast before I started my day visiting at the hospital. We settled on a nearby restaurant, which I cherish enough that I eat there several times a year. Old school, not a chain, very diner-ish, with an open kitchen and a staff of veteran cooks, most of them women. Continue reading How Not to Complain
Ah, the old “no-call, no-show”. Basically it means someone who’s scheduled to work doesn’t show up for their shift, doesn’t call to offer an excuse, and doesn’t answer increasingly desperate calls from their place of employment. Continue reading No-Call No-Show, Shit Show
This week a friend and fellow food journalist posted a thread on Facebook about hard work paying off in the hospitality industry. Many testimonials followed, with a lot of local chefs back-patting each other and lots of war stories about how many hours they all used to work at two or three jobs, some while still going to college. Continue reading Imagine No Vacation; I Wonder If You Can
It’s Derby Week, and I should be writing a pithy column about how to score the best reservation and where to get the best box lunch to take with you to the track. I should be schooling you on how to sneak your liquor into the infield, via fake breast implants and/or false-bottom cooler magic.
However: a five year old child died in an Atlanta restaurant last Friday. Continue reading This Should Never Have Happened