I recently stopped in on a Monday for breakfast at a diner near where I work. The place was busy, but not full. I wasn’t greeted, as I had been on each previous visit. Continue reading Two Tales of Heroism in Restaurant Service
Recently, while I was dining out, there was a table of folks nearby. One member of their party was a new adopter of the ketogenic (keto) diet. He was pretty animated as he discussed it, so we could overhear a lot of the conversation. Continue reading The Keto Mosquito
“The sea was angry that day, my friends, like an old man trying to send back soup in a deli.” –George Costanza, “The Marine Biologist” Seinfeld, Season 5 Episode 14, February, 1994
President Donald Trump’s visit to Louisville last week got me thinking about how to properly, politely and successfully send a dish back in a restaurant with minimal disruption to your or your companions’ meals. (“Send It Back! Send It Back!”) Continue reading Speaking of Sending Things Back
The Hype Man got me this week.
If you’re not sure what a Hype Man is, just picture Flava Flav, the guy from Public Enemy who sports the giant clock pendant and oversize sunglasses. His entire function in the band was to get the crowd going, praise the lead singer, and make the people want more. Continue reading Hype, Man
Like the general population, professional cooks come in a whole spectrum of shapes, sizes and personalities, ranging from angels to assholes. But there’s one thing most of us have in common on a daily basis: we’re hungry. Continue reading Milk Crate Blues
Abraham Lincoln once said “Give me six hours to chop down a tree, and I will spend the first four sharpening the axe.” In a restaurant, “sharpening the axe” is all the prep that goes into a successful service. Continue reading Sharpening the Axe